USE OF SOCIAL NETWORKS IN DISASTERS
Abstract
Social networks are gaining in importance at all stages of the comprehensive emergency management since they reach a growing proportion of the population and are useful, accessible and responsive. Their impact is most evident in responses to disasters and other incidents such as terrorist attacks. Social networks enable individuals and social groups to cooperate, help each other, and exchange information outside the framework of traditional institutions and organisations. In addition, they facilitate two-way communication between civil society and the authorities, including the emergency services. Both sides can benefit from this communication through the development of situational awareness, achieved through gathering information in relation to conditions on the ground, resources for the mitigation of the consequences, activities already carried out, people’s attitudes, and the general atmosphere. The purpose of the ATHENA Research Project is to identify the possibilities for raising the level of social network use when responding to disasters. The ATHENA Research Project, with its partners from Slovenia, is funded by the Seventh Framework Programme of the EU.
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